Ratings & Reviews

Overall Rating

4
(40 reviews)
82.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Jose G. - |Recommended: YesGreat — So confortable
submitted by Cheyenne L. - |Recommended: YesLovely place to live — I always loved living around farms growing up and Leola gives me a hometown feel I've been missing since I was younger. I love the community. Everyone is friendly and the staff are super helpful. Would highly recommend.
response from property -Thank your for sharing your experience and your recommendation as a resident at The Bradford, Cheyenne! We are grateful to have you in our community and look forward to getting to know you better! Thanks again!
submitted by Michelle P. - |Recommended: YesIt could use some TLC - new paint, new mailboxes — We have only lived here for two months and I have questioned myself at times if I made a good choice to live here. It takes several calls for someone to fix something - our front door was not closing locking since move in - called was told someone would come out immediately. No one showed for over a week and several requests made. I have sent several requests to clean up paint cans and boards with nails sticking out of the behind my building, so far no one has cleaned them up. Several things need to be completed per the move in check list on the inside of the apartment - with the Covid situation I understand. But I do expect this to be completed once we are in the green zone. Parking is a huge issue. I have emailed in regards to a car with a flat tire parked in a No Parking Zone across from my building since I have moved in, nothing has been done about it. Another person parks behind this car, which leaves backing out of our parking spot an issue. We love the apartment itself. The rooms are large, carpeting is nice and so is the flooring in the bathroom and kitchen. We need to have a few things completed inside per the move-in checklist including a new front door that was promised upon move-in along with all new screens in each window. I have requested screens in the back windows, as there is none at this time, with no one following up. Things could use a little TLC around the property - new mailboxes, new paint, shrubs could be trimmed back.
response from property -Dear Michelle - Thank you so much for your thoughtful review of The Bradford! I am glad to hear that you are mostly happy with your experience so far and agree with you that there are areas that we can improve. Please know that your feedback and requests are very important and that we are taking action as quickly as possible while balancing the needs and requests of the community. We will follow up with you with your specific requests. Thanks again!
submitted by Dayanara G. - |Recommended: NoNot happy with the staff and atention I've received — The grounds are beautiful and well maintained. The place as a whole is very beautiful, the amenities are great. But the communication with staff is TERRIBLE. I put in a maintenance request 3 weeks before quarantine started and it was not taken care of. I put in a request to get access to one of the storage closets and I have called several times and all I get is excuses and no one follows up. I believe their policy of communication with tenants is, ignore them and they will eventually go away. I would not recommend this place to anyone.
submitted by Jeffrey M. - |Recommended: YesGood place to live — Close to gas stations, food stores, etc
response from property -Hi Jeffrey! Thanks for the Perfect 5 review of The Bradford! We are thrilled to hear that you have been so happy in our community. We are grateful for residents like you, and are encouraged by your kind words. Please let us know if there is anything we can do to help you!
submitted by Milady O. - |Recommended: YesBeautiful — My home actually feels like a home for me and my kids. Even those who walk through my door sense that environment feeling.
response from property -Thank you so much for this wonderful 5 star review, Milady! You have us beaming! We are so happy to know that you are comfortable in your home and look forward to your continued residency. Please let us know if there is anything we can do to assist you.
submitted by Seth W. - |Recommended: YesNice Apartments but Poor Management — I honestly love my apartment, and I want to stay here. That said, if we have to call maintenance or the office, we will almost never get a reply, and it takes weeks to get anything done. The office staff are friendly, but it seems like the management here doesn't care if we have actual problems. In addition, some of the neighbors are incredibly loud, and they stand in the parking lots screaming and blasting music from their cars. lastly, the parking situation is atrocious, there are almost never any available spaces.
response from property -Thank you for taking the time to share your experiences as a resident at The Bradford. AION Management has made a few changes to the management team that we feel will result in an improvement in your experience as a resident. Please continue to reach out your AION Team - we want to take care of you! Warmly - Kat Richter
submitted by Maria T. - |Recommended: YesIt's a nice place to live at. — It's a nice place to live at, it's quite, and clean.
submitted by David C. - |Recommended: YesCozy Rural — Great area away from the busy of the city yet close enough for a drive to the city. Great people and neighborhood.
submitted by Joseph P. - |Recommended: YesFine but has some issues — -Grounds cleanliness - Rated 3 star due to trash areas have dumping such as sofa and boxes trash. Has been close to 1 month that it has been like this and it has not been cleaned thrown out. -Construction quality - Rated 2 star due to many areas of my apartment were throw together as I was moving in and it looks very sloppy. I have informed the staff of this and it is not an immediately required repair but in the next 1-3 months I'm going to need someone to fix this stuff due to sloppiness. -Maintenance Staff - Rated 1 star I have had 2 work order requests open for nearly a full month if not more at this point and I have constantly came into the office to ask the repairs are completed, hit a few bumps with different issues not a big deal but a full month is ridiculous. Not to mention most of the items on the list were repaired just today but a few of the items had to be pushed to another day because materials were not in the maintenance shed. It has been nearly a month I would have hoped a stock of materials was available to fix issues open for this long. -Overall - Rated 3 star the apartment is really nice and I like the staff a lot but the inability to repair issues in a timely manor is inexcusable not to mention the state the apartment was left on move in day was dirty and rushed which shows in the work that will need to be redone over the next few months as things peel off or fall apart. I lived in a terrible apartment previously that was terribly run but even they are able to maintain their 50 properties with 3 workers in a timely fashion.
submitted by Melany C. - |Recommended: NoImmediate maintenance request — Request -8146144 Description St 8 52am I called to report the heat hasn t been working since last night around 10PM. In the breaker box, the one that turns on the furnace was off, when I turned it back on, sparks were coming out of it n the break went back off. Al 10 01 AM, Jamil came to the apartment and witnessed what was happening. He took the filter with him and since then, nobody had showed up to fix the furnace nor inspect it for safety. If anything happens in this apartment like a fire it is completely your responsibility. I ve bewn waiting for the furnace to get fixed since 11 30 19 and nothing has been done. Now it became a safety issue for me and my two children. My guests complaint about the gas smell coming from the furnace when we gather together. I will be waiting for an immediate response since this is supposed to be treated as an emergency and it hasn t been given the priority it requires.
submitted by Robert R. - |Recommended: YesGreat place to live — I’ve been here for almost 20yrs, Charlie is always nice and knows me and my family the new manager is nice they both take time to visit with me and help me pay my rent online.
submitted by Iyana B. - |Recommended: YesGreat — Quiet great
submitted by Louis J. - |Recommended: YesExcellent place to live — peaceful and quiet. great location
submitted by Marie R. - |Recommended: YesLove Living Here — I like living here because it is safe, peaceful, close to all shopping and I love Charlene at the office She is always very, very helpful with everything She is very sweet and I love being able to come in the office and have someone like her to work with Also, I would like to say Thank You to Charlene and Lauren for the wonderful Halloween party they had for the residents. They always have treats at the ready in the office for my sweet puppy Angel.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "The Bradford Apartment Homes", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "The Bradford Apartment Homes", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose